Terms and Conditions
TERM OF USE AGREEMENT
NOT MEDICAL ADVICE
The content provided on the Website is for informational purposes only and is not professional medical advice, diagnosis, treatment or care, nor is it intended to be a substitute therefore. Always seek the advice of a physician or other qualified health provider properly licensed to practice medicine or general health care in your jurisdiction concerning any questions you may have regarding any Content obtained from this Website and any medical condition you believe may be relevant to you or to someone else. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. Always consult with your physician or other qualified health care provider before embarking on a new treatment, diet or fitness program. Content obtained from the Website is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment.
Do not use the Website for medical emergencies. If you have a medical emergency, call a physician, qualified health care provider or 911 (or the applicable local emergency number) immediately. Under no circumstances should you attempt self-treatment or treatment of someone else based on anything you have seen or read on the Website.
NO PHYSICIAN-PATIENT RELATIONSHIP
The presentation of Content on the Website does not establish a physician-patient relationship between you (or someone else and the Owner (or any of its physicians) and is not intended as a solicitation of individuals to become patients or clients of the Owner (or any of its physicians).
CHANGES TO AGREEMENT AND ADDITIONAL RULES OF USAGE
VS MedSpa reserves the right, at any time and without prior notice, to modify, alter or update this Agreement. The date of the most recent revision will appear at the bottom of this page. Please check back frequently to see the Agreement then in effect. Continued access to the Site and use of the Services by you will constitute your acceptance of any changes or revisions to the Agreement.
VS MedSpa also reserves the right to post, from time to time, additional rules of usage that apply to specific parts of the Site, which may be posted in the relevant parts of the Site, and will be clearly identified. Your continued use of the Site constitutes your agreement to comply with these additional rules.
SUSPENSION OR TERMINATION OF YOUR USE
Your failure to follow the requirements of this Agreement may result in suspension or termination of your access to the Services, without notice, in addition to VS MedSpa other remedies under applicable laws. VS MedSpa further reserves the right to terminate, without notice, any user’s access to or use of the Site or Services for any reason.
VS MedSpa reserves the right without notice, at any time and for any reason, to terminate, temporarily or permanently, the Site or any portion thereof or any products or Services offered through the Site.
OWNERSHIP OF THE SITE AND SITE INFORMATION
The Site is expressly owned and operated by VS MedSpa. Unless otherwise noted, the design and content features on the Site, including information and other materials, illustrations, product layout and design, icons, navigational buttons, images, artwork, graphics, photography, text, data, audio sound, software and the like, as well as the selection, assembly and arrangement thereof (the “Site Information”), are owned by VS MedSpa or its affiliates or are licensed from third parties by VS MedSpa. The Site and the Site Information, as a whole and in part, is protected by US, Canadian and international copyright, trademark, service mark, trade name, and other intellectual property and other proprietary rights and laws. All other applicable rights are reserved.
USE OF THE SERVICE BY YOU
Use of the Site, Services or Site Information for any purpose not expressly permitted in this Agreement is prohibited. You may view and use the Site Information only for your own information purposes and for shopping and ordering on the Site. VS MedSpa authorizes you to print and download a single copy of the Site Information solely for your own lawful, personal, non-commercial use if you retain all copyright and proprietary rights notices contained in the Site Information and the citation of the URL Source of such Site Information. Except as set forth in this Agreement, the Site does not grant to you any right to use, reproduce, copy, modify, transfer, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method or process any Site Information. Your right to use of the Site and the Services is personal to you — you may not authorize others to use the Site and the Services, and you are responsible for all use of the Site and the Services by you and by those you allow to use, or provide access to, the Site and the Services. You agree to use the Site and the Services only for lawful purposes and you acknowledge that your failure to do so may subject you to civil and criminal liability.
NON-COMMERCIAL USE ONLY
The Site is for the personal use of individuals only and may not be used in connection with any commercial endeavors. Organizations, companies and/or businesses may not use the Services, the Site Information or the Site for any purpose without written consent of or agreement with VS MedSpa. You agree not to make use of Site Information by publication, re-transmission, distribution, performance, caching, or otherwise, except as permitted by law or as expressly permitted in writing by this Agreement or VS MedSpa. Illegal and/or unauthorized uses of the Site, including efforts to collect usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Site, will be investigated and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.
VS MedSpa reserves the right, at its sole discretion to prohibit sales to dealers and resellers. VS MedSpa also reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to you should such limits be applied.
ELIGIBILITY TO USE THE SITE AND THE SERVICES
The Site and the Services are not intended for users under the age of majority in your jurisdiction of residence. To register for any Services offered on the Site, you must be the age of majority in your jurisdiction of residence. If you are under the age of majority in your jurisdiction of residence, you may only use the Site in conjunction with your parents or guardians. VS MedSpa does not knowingly collect personally identifiable information from users under the age of 13. Children under 13 should not use the Site. If a child under 13 submits information through any part of the Site, and VS MedSpa becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible.
You will need to provide us with certain information, including your name, address, phone number and email address, to open an account and make a purchase with us. In consideration of your use of the Site and the Services provided, you agree to provide true, current, complete and accurate information as requested on any registration form to which this Site may direct you, and to update that registration information as soon as possible after any information on such registration form changes.
If necessary, we will assist you in creating a user id and a password. You are responsible for maintaining the security of your log-in information and password, and for any and all activity that occurs on the Site under such password or user id. You agree to immediately notify VS MedSpa of any unauthorized use of your password or user id or any other breach of security.
SHOPPING CART ORDERS
When you request to purchase items in your shopping cart, we will forward your request and certain account information to the applicable e-commerce service provider for processing. The sales transaction will occur and be consummated on the service provider’s Site and not on the Site.
You may pay for your purchase using one of the following credit cards: American Express, MasterCard or Visa. You authorize VS MedSpa to charge the applicable card the amount of the invoice. You represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be processed and VS MedSpa will have no obligation to fulfill your order.
All billing and order information provided by you to VS MedSpa must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of this Agreement.
Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your account (or, if you are a guest, to the email address you provide to us when you place your order). Such e-mail is a confirmation that your order has been received.
AVAILABILITY & DESCRIPTIONS
The purchase of products on the Site is subject to availability. In the event that the product you request is not available at the time of your order, VS MedSpa will have no obligation to fulfill your order and you will have no obligation to pay VS MedSpa for the order.
Although we strive to update and keep accurate as much as possible the Site Information contained on the Site, errors (including out-of-date information), omissions and/or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information, VS MedSpa shall have the right, at its sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will notify you of such cancellation. The Site may change, delete or update any Site Information at any time and without prior notice.
PRODUCTS DISPLAYED ON THE SITE MAY NOT BE AVAILABLE AT ALL TIMES AND PRODUCTS AND PRICES MAY BE CHANGED, AND PRODUCTS SUBSTITUTED OR DISCONTINUED AT ANY TIME. WHILE WE ATTEMPT TO PROVIDE AN ACCURATE DESCRIPTION OF ITEMS AVAILABLE FOR PURCHASE ON THE SITE, WE DO NOT WARRANT THE ACCURACY, COMPLETENESS RELIABILITY OR CURRENCY OF SUCH DESCRIPTIONS.
CONTENT SUPPLIED BY YOU
VS MedSpa may make certain Services available to registered users and facilitate such users’ ability to post content, including information, text, images, photographs, graphics, comments and reviews, discussion or bulletin board postings and other materials (“Content”) to the Site, subject to the restrictions set forth in this Agreement. If you post any Content to any portion of the Site, you agree not to post any unacceptable Content (“Unacceptable Content”). Unacceptable Content includes, but is not limited to, Content that:
- Concerns a use for which a product is not intended;
- Is lewd, profane, obscene, or indecent, including any Content that is violent or pornographic or that contains nudity, explicit violent or sexual material, or depictions of violent or sexual acts;
- Is harassing, threatening, abusive, inflammatory or otherwise objectionable, including Content used to harass, stalk or threaten a person;
- Is unlawful or that could facilitate the violation of any applicable law, regulation or governmental policy, or the rights of any third party;
- Offers or disseminates any fraudulent goods, services, schemes or promotions, including any “make money fast” schemes or pyramid schemes;
- Is libelous, defamatory, or knowingly false or misrepresents another person;
- Seeks to impersonate any person or entity, or falsely state or otherwise represent your affiliation with a person or entity;
- Promotes an illegal or unauthorized copy of another person’s copyrighted work, or infringes upon the intellectual property rights of any third party, including the copyrights, trademarks, trade names, trade secrets or patents of such third party, or is posted without the express permission of the owner(s) of such rights;
- Includes any material that is encrypted or that involves the transmission of “junk mail,” unsolicited mass mailing or spamming, or unauthorized advertising;
- Is harmful to VS MedSpa or any other party’s systems and networks, including any transmissions which may damage, interfere with, surreptitiously intercept, or expropriate any system, program, data or personal information;
- Violates any obligation of confidentiality or violates the privacy, publicity, moral or any other right of any third party; and
- Consists of any other Content that VS MedSpa in its sole discretion deems to be Unacceptable Content.
By posting Content or engaging in any other form of communication through the Site, you grant VS MedSpa, and represent and warrant that you have the right to so grant, a royalty-free, perpetual, irrevocable, non-exclusive, transferable, unrestricted, worldwide license to use, reproduce, modify, adapt, perform, display, transmit, translate, publish, create derivative works of, sell, sublicense, distribute, incorporate into other works, and otherwise exploit such Content or communication, in whole or in part, alone or with other materials, and to sell, grant and authorize sublicenses of the foregoing, in any form, medium or technology now known or hereafter created or devised, throughout the world, for any purpose, including without limitation commercial, advertising and promotional activities, without compensation to you.
CONTENT POSTED BY USERS IS NOT ENDORSED BY VS MEDSPA
VS MedSpa does not necessarily endorse, support, sanction, encourage, verify, or agree with the Content posted by users on the Site. Any Content placed on the Site, including advice and opinions, are the views and responsibility of those who post the Content and do not necessarily represent the views of VS MedSpa or its third party service providers. VS MedSpa reserves the right, but undertakes no duty, to review, edit, move or delete any Content posted on the Site, in its sole discretion, without notice. You agree that VS MedSpa and its third party service providers are not responsible, and shall have no liability to you, with respect to any Content posted to the Site by others, including Unacceptable Content that violates this Agreement.
THIRD PARTY LINKAGES
VS MedSpa respects the intellectual property of others, and we ask our users to do the same. VS MedSpa may, at its discretion, terminate the access of users, subscribers, and account holders who infringe the copyright rights of others. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, or that the Site contains links or other references to another online location that contains material or activity that infringes your copyright rights, you may notify VS MedSpa in writing by providing a notice containing the information set forth below to:
The notice of copyright infringement must contain:
- A physical or electronic signature of a person authorized to act on behalf of the copyright owner.
- Identification of the copyrighted work(s).
- Identification of the material that is claimed to be infringing and that is to be removed, and information reasonably sufficient to to locate the material on the Site.
- Contact information for the person sending the notice, such as an address, telephone number, and email address.
- A statement that the person sending the notice has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate, and under penalty of perjury, that the person sending the notice is authorized to act on behalf of the copyright owner.
You agree to indemnify VS MedSpa and its affiliates, officers, directors, employees, agents, representatives, joint venturers, and third party service providers, and to defend and hold each of them harmless, from any and all claims and liabilities (including attorneys’ fees) which may arise from your Content submissions, from your use of the Site, Services or Site Information, connection thereto, or any alleged breach by you of this Agreement.
DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
YOU ACKNOWLEDGE THAT YOU ARE USING THE SITE, THE SITE INFORMATION AND THE SERVICES AT YOUR OWN RISK. THE SITE, THE SITE INFORMATION AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW AND, NOTWITHSTANDING ANY MANUFACTURER’S WARRANTY OFFERED IN CONNECTION WITH A PRODUCT PURCHASED ON THE SITE, VS MEDSPA, ITS AFFILIATES AND ITS THIRD PARTY SERVICE PROVIDERS HEREBY EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF ACCURACY, COMPLETENESS OR RELIABILITY, TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER WARRANTY, CONDITION, GUARANTEE OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM. VS MEDSPA, ITS AFFILIATES, AND ITS THIRD PARTY SERVICE PROVIDERS DO NOT REPRESENT OR WARRANT THAT THE SITE INFORMATION IS ACCURATE, RELIABLE OR CORRECT; THAT ACCESS TO THE SITE AND ITS SERVICES WILL BE UNINTERRUPTED; THAT THE SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT THERE WILL BE NO FAILURES, ERRORS OR OMISSIONS, OR LOSS OR SECURITY BREACH OF TRANSMITTED INFORMATION; OR THAT NO VIRUSES OR OTHER HARMFUL COMPONENTS WILL BE TRANSMITTED THROUGH ACCESS TO OR USE OF THE SITE. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.
TO THE MAXIMUM AMOUNT PERMITTED BY APPLICABLE LAW, VS MedSpa, ITS AFFILIATES AND ITS THIRD PARTY SERVICE PROVIDERS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTIES FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THIS AGREEMENT, THE PROVISION OF SERVICES HEREUNDER, THE SALE OR PURCHASE OF ANY MERCHANDISE ORDERED THROUGH THE SITE, YOUR ACCESS TO OR INABILITY TO ACCESS THE SITE, SITE INFORMATION, OR SERVICES, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE SITE OR THE SERVICES, YOUR USE OF OR RELIANCE ON THE SERVICES, THE SITE INFORMATION OR MATERIALS AVAILABLE THROUGH THIRD PARTY SITES LINKED TO THE SITE, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY JURISDICTION.
YOU HEREBY AGREE TO RELEASE VS MedSpa, ITS AFFILIATES AND THIRD-PARTY SERVICE PROVIDERS, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED (“CLAIMS”), ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THIS SITE AND ITS SERVICES.
When you visit the Site or send emails to us, you are communicating with us electronically. We will obtain your consent to receive communications from us electronically. We will communicate with you be email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
JURISDICTION AND GOVERNING LAW
VS MedSpa makes no representation that the Site Information, the Services or products offered through the Site are appropriate, available or legal in any particular location. Those who choose to access the Site Information, the Services and products offered through the Site do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Unless the laws of your jurisdiction require the laws of that jurisdiction apply, you agree that this Agreement, for all purposes, shall be governed and construed in accordance with the laws of the Province Ontario.
VS MedSpa, VS MedSpa Laser Clinic, Versuslaser Clinic and the Site names, logos, and other identifying marks are the property of VS MedSpa. Other featured words or symbols, used to identify the source of merchandise or services, may be the trademarks of their respective owners. Such trademarks and trade dress may not be used in any manner for any purpose without our express written consent.
ABOUT YOUR PRIVACY
At the VS MedSpa Laser Clinic, your privacy is very important to us. We conduct our business to the highest standards of privacy and protection of personal data. We follow the Principles of Fair Information Practices and strive to meet and exceed all legal requirements respecting privacy and the protection of personal data. We are dedicated to protecting your privacy and safeguarding your personally identifying information.
We collect personally identifying information about you only when you specifically and knowingly provide it to us. We believe that you should know exactly what personally identifying information we collect and how we’re going to use it before you share it with us. We may ask you for personal information such as your name, phone number and address. We do this when you request information, register for seminars, workshops and/or services that require registration or subscription.
When we intend to use your personal information, we ask you up front, then YOU decide whether you want to give us the information or not.
Information that personally identifies you will be kept strictly confidential. Personally identifying information that you provide to us will not be made available to third parties without your explicit permission.
VS MedSpa Laser Clinic has implemented extra sanitary precautions and preventive measures while maintaining high-quality care in our office. The health, safety and well-being of our staff, patients and community are of the utmost importance to us.
If you, or someone in your family, has exhibited flu-like symptoms such as fever, cough, shortness of breath, severe muscle aches, shaking chills, or recent loss of taste or smell, DO NOT ATTEND the appointment.
VS MedSpa will diligently screen for COVID-19, both by phone at the time of booking and when patients present to the clinic.
Arrive no more than five minutes before your booked appointment, as designated waiting areas will no longer be available. You will be asked to wait outside until your service provider is ready to serve you.
Upon arrival every patient’s temperature will be taken before entering the clinic. Any person with temperature 38°C or higher will not be allowed into the clinic; you may want to, especially if you are travelling from far, to check your temperature at home before coming to your appointment.
Patients must use hand sanitizer before entering and upon leaving the clinic.
All patients and accompanying persons must wear a face mask (cloth or medical) upon arrival and for the duration of their visit.
No food or beverages allowed inside the clinic.
Patients are advised to attend their appointment unaccompanied. Accompanying person can wait outside the clinic (e.g. in the car, in the building lobby or outside the building) but not in the waiting room.
Patients entering the clinic will be required to stand/sit 6 feet apart from one another in the waiting room. This will apply in clinic rooms, waiting areas and hallways.
We have hand sanitizer in the clinic. Clinic rooms will be disinfected between patients.
All health cards will be scanned visually (i.e., “hands free”).
If possible, patients will be immediately put in a clinic room where available, trying to avoid time spent in the waiting room. If not possible patients will be asked to take a seat in the waiting room following social distancing guidelines.
Our staff members will be wearing personal protective equipment. Avoid handshaking or any physical contact with any of our staff.
Your health and safety are our primary concerns. Please note that while we do our best to minimize the risk of COVID-19, by entering this office, you are acknowledging that all exposure risk cannot be eliminated.
Appointment Cancellation Policy
Please call us at (647) 352-7373 two days prior to your appointment to let us know if you need to reschedule or cancel. If we do not receive prior notification, you will be charged for the missed appointment. 48 HOURS CANCELLATION FEE – $25 | 24 HOURS CANCELLATION FEE – $50
When you schedule your appointment with VS MedSpa Laser Clinic, you are agreeing to the following policies. Should you have any questions about our policies, and how they apply to your situation, please contact us via phone (647) 352-7373 or e-mail email@example.com, or in-person at our spa’s front desk.
In order to obtain your desired appointment, we recommend scheduling your treatment as far in-advance as possible. A credit card is required at the time of booking to guarantee your reservation at VS MedSpa.
We ask that you please arrive 15 minutes prior to your reservation start time. We will do our best to accommodate late arrivals; however, the length of the treatment may have to be adjusted to accommodate the next scheduled reservation. If the scheduled treatment cannot be adjusted based on how late you have arrived, you will be subject to the cancellation policy and charges of fee amounting to 50% of the scheduled service(s).
We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 72 hours in advance. Any cancellations or rescheduling requests with less than 72 hours of notice are subject to a cancellation fee:
48 HOURS CANCELLATION FEE – $25
24 HOURS CANCELLATION FEE – $50
When you miss an appointment with us, we not only lose your business, but we also missed the opportunity to accommodate other potential inquiries for the same time slot. Additionally, many times our staff’s schedules are changed to accommodate your reservation requests and we are obligated to honour our staff’s time and wages. It’s for these reasons we have implemented our cancellation policy.
Please leave all jewelry and valuable items at home or with you at all times. VS MedSpa is not responsible for lost or misplaced items.
All gift card, gift certificate, and service purchases are non-refundable. We do not allow the third-party sale of our gift cards. Any gift card being sold by any person or business that is not VS MedSpa will be void. All funds are in Canadian dollars.
All products purchased at VS MedSpa can be exchanged or returned for a full refund within 14 days if unopened, unused, and is in resalable condition. After 14 days, considering the product is yet unopened, unused, and is resealable, we may accept the product for an exchange or store credit only. Opened or used items are not eligible for return/exchange.
SERIES OF TREATMENTS / PACKAGES
We are unable to process any returns for purchased packages or prepaid series of treatments. VS MedSpa will make an effort to exchange the purchased packaged or prepaid series of treatments for an equal value product or other spa service offered at our location.
LAST REVISED : June, 2020